Overview

Windows Client

Naming standard (example)

• BJABOOK (BJ - Beijing, ABOOK - Alpha Book - Firstname Lastname)

Laptop

• 14.0/i7/8G/256G/RJ-45/HDMI & 12.5/i7/8G/256G/RJ-45/HDMI
• 3 years CompleteCover, hardware issue, call vendor
• One brand two models or one brand one model
• Loaner for emergency

Operation system

• Windows 10 Enterprise

Standard built-in softwares

• Windows Defender
• Office (Word, Excel, PowerPoint, Outlook)
• Adobe Acrobat Reader
• 7-zip
• Firefox (a secondary brower)

Optional softwares

• Notepad++
• pdf995
• VLC media player
• Putty
• FileZilla
• ACDsee
• VirtualBox

Software license management

• Only IT can assign a license to user
• If user account is disabled, his software license will be returned to pool

Data protection

• Crashplan
• Cloud drive

Print (MFD)

• Central management
• Black & Color
• One side print & double sides print
• Copy
• Scan and email
• HA solution

Projector

• One brand, One model, One cable
• Loaner for emergency

IT support

• Unified IT contact window (email address, phone number, extension)
• 5*8 / 5*24 / 7*24
• IT ticket system (to record lifecycle of all request,incident,change,problem)
• IT asset management system